Privacy Policy

We collect information you provide directly — such as your name, email, phone number, and business details when you book a strategy call, submit a lead form, or contact us. We also collect usage data (pages visited, referring sites, device type) through standard analytics tools.

If you become a client, we may process contact and calendar data needed to configure your AI systems (e.g., call logs, appointment records, review requests) as part of delivering the service you hired us for.

We use the information we collect to:

• Respond to inquiries and schedule strategy calls.
• Deliver, configure, and support the AI services you purchase.
• Send service updates, onboarding materials, and relevant notices.
• Improve our website, offerings, and client experience.
• Meet legal, billing, and contractual obligations.

Our website uses cookies and similar technologies to remember preferences, measure traffic, and understand how visitors use the site. You can control or disable cookies in your browser settings; some site features may not function correctly when they're disabled.

We rely on trusted third-party platforms to deliver our services, which may include scheduling, payments, communications, analytics, and customer relationship management tools. These providers process data under their own privacy policies. We do not sell your personal information to any third party.

We retain personal information only as long as needed to provide our services, fulfill contractual obligations, resolve disputes, and comply with legal requirements. Inactive client records are deleted or anonymized after a reasonable retention period.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data, subject to legal exceptions.
• Opt out of marketing communications at any time.
• Withdraw consent for optional data processing.

To exercise any of these rights, call us at 910-971-2832 or send us a message through the contact form on our home page.

We apply reasonable technical and organizational measures to protect your data. No method of transmission or storage is fully secure, but we work to safeguard your information consistent with industry standards.

We may update this Privacy Policy as our services evolve. We'll post changes on this page with an updated revision date. Continued use of our services after a change constitutes acceptance of the revised policy.

Questions about this policy or your data? Contact TOC AI OPS at 910-971-2832 or through the contact form on our home page.